Privacy Policy

PRIVACY POLICY Last Updated: 19 August 2026 Manav Stays respects your privacy and is committed to protecting the personal information you provide while using our website and services. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit or interact with our website. 1. INFORMATION WE COLLECT When you submit an enquiry or contact us through our website, we may collect information such as: • Guest name • Mobile / WhatsApp number • Email address, where provided • Selected property • Check-in date • Check-out date • Number of adults • Number of children • Number of rooms • Any additional information you choose to provide We may also receive basic technical information such as browser type, device information and website usage information where necessary for operating, securing and improving the website. 2. HOW WE USE YOUR INFORMATION We may use the information collected to: • Respond to your hotel enquiry. • Check room availability and provide rates. • Assist with booking or reservation requests. • Contact you regarding your enquiry. • Provide information about our properties and services. • Improve our website, services and guest experience. • Maintain records of enquiries and communications. • Comply with applicable legal and regulatory requirements. We do not use your personal information for purposes unrelated to the purpose for which it was collected unless permitted or required by applicable law. 3. HOTEL BOOKING SERVICES Our website may provide links to third-party booking platforms, including Stayflexi and other booking or travel services. When you proceed to a third-party booking platform, that platform may collect and process your information under its own privacy policy and terms. Manav Stays is not responsible for the privacy practices of third-party websites or platforms. We recommend reviewing their privacy policies before providing personal information. 4. WHATSAPP AND COMMUNICATION Where you choose to contact us through WhatsApp, your communication may be processed through WhatsApp and will also be subject to WhatsApp's own terms and privacy policy. We may use the information you provide through WhatsApp to respond to your enquiry, assist with reservations and provide information related to your stay. 5. INFORMATION SHARING We may share your information only where reasonably necessary to provide the requested service, process a booking or enquiry, operate our website, protect our legal interests, or comply with applicable law. We do not sell your personal information to third parties. Where third-party service providers are used for website hosting, booking, communication, analytics or other operational purposes, information may be processed by those providers as necessary for the relevant service. 6. DATA STORAGE Enquiry information submitted through our website may be stored electronically, including in systems such as Google Sheets or other business management tools used by Manav Stays. We take reasonable measures to protect personal information against unauthorized access, misuse, alteration or disclosure. However, no internet-based system can be guaranteed to be completely secure. 7. DATA RETENTION We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, completing bookings, resolving disputes and complying with legal obligations. When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements. 8. YOUR RIGHTS Subject to applicable law, you may have rights relating to your personal data, including the right to request information about the personal data we hold about you, request correction of inaccurate information, request deletion where applicable, and withdraw consent where processing is based on consent. To exercise applicable rights or raise a privacy-related concern, please contact us using the contact details provided below. 9. COOKIES AND WEBSITE TECHNOLOGIES Our website may use cookies or similar technologies where necessary for website functionality, security, performance, analytics or improving user experience. You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality. 10. THIRD-PARTY LINKS Our website may contain links to third-party websites, including social media platforms, booking platforms, Google Maps and other external services. We are not responsible for the privacy practices, content or security of third-party websites. Please review the privacy policies of those websites before providing personal information. 11. CHILDREN'S PRIVACY Our website is intended for general use and hotel booking and enquiry purposes. We do not knowingly request unnecessary personal information from children. 12. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time to reflect changes in our services, website practices or applicable laws. The updated version will be posted on this page with the revised "Last Updated" date. 13. CONTACT US If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact: Manav Stays Udaipur, Rajasthan, India Email: Phone: You may also contact the relevant hotel property through the contact details provided on our website.